Disclaimer

We would like to expressly point out that we shall not be held liable for damages that are attributable to the following causes:

  • Improper use
  • Inappropriate, improper or negligent handling
  • Non-compliance with these operating instructions
  • Improperly performed repairs
  • The installation of spare parts that do not correspond with the original design

The same applies for supplementary pieces and accessories.

Unless the law provides otherwise, we shall only be liable for damages that are based on an intentional or grossly negligent action by the legal representative from our company or its auxiliary persons.

Guarantee declaration

We guarantee, provided that the cookware is used under normal, domestic conditions and for the intended use, the durability of the ceramic NATURamic® surface for 30 years from the date of purchase. The lid, handles and chrome pouring rim are excluded from the warranty, as these parts do not have a ceramic NATURamic® surface.
Under the terms of the warranty, we will exchange parts with a defective NATURamic® surface for perfect parts within the warranty period. A NATURamic® surface is not deemed defective if it merely exhibits normal signs of wear and tear such as cutting and scratch marks etc, which are of a purely visual nature; such signs of wear and tear are not covered by the warranty.
Provided that this model is still included in the product range, the defective part will be replaced by a part from the same model. If the model is no longer included in the product range, the defective part will be replaced with a similar product within the current product range.

Warranty exclusion

No guarantee is assumed for damages that result from the following reasons:

  • Cut and scratch marks of a purely visual nature
  • Overheating
  • Unsuitable and improper use
  • Incorrect, inappropriate, improper or negligent handling
  • Non-compliance with these instructions for use
  • Any kind of forceful impact
  • Mechanical, chemical or physical influences on the surface
  • Improperly performed repairs
  • The installation of spare parts that do not correspond with the original design

Claim under warranty

The dated proof of purchase is to be presented to claim the warranty. The warranty period is effective from the date of purchase.

Warranty issuer

WMF AG
Eberhardstraße
73312 Geislingen/Steige
Germany

Information on the consumer’s statutory rights

Naturally, your legal warranty entitlements are not limited by this guarantee declaration. During the warranty period, you are entitled to the legal warranty rights for subsequent fulfillment, withdrawal, reduction and compensation according to §§ 437 ff BGB (German Civil Code) to the extent permitted by law.